For physical items
Physical items sold on our website typically ship the business day after a sale is made. Delivery to Australian addresses usually occurs within 14 days, and to international addresses within a month. Some products (such as security keys for our GPR-SLICE software) are shipped via overnight courier (to Australian addresses); your order receipt and confirmation email will contain specific expected delivery estimates.
Our consulting services require varying amounts of time to complete the required works; please consult the Survey Proposal Document (which we provide to each client prior to any consulting work begins) for specific details.
Our training workshops are delivered at the date specified on the workshop order page within our online shop. Workshop tickets are provided via email immediately after a sale has been processed by our website. If you have bought tickets but have not received them via email, please contact us.