Our refund policy is simple: we will comply with any statutory requirements for refunds, repairs, or replacements, as covered by Australian consumer law.
Refunds are not available for our training workshops after they have been attended, or less than seven days before the workshop is scheduled (as we incur up-front costs to pay for catering and venue hire in the week leading up to a workshop). We also do not provide refunds for those who simply do not show up to a workshop.
To request a refund, repair, or replacement of anything we have sold, please contact us.
If you believe your credit card has been incorrectly charged, please contact us. You may also wish to contact your credit card issuer/bank.